Ox99 Terms and Conditions — Complete information on your rights and responsibilities

1. General Terms & Conditions

By accessing the ox99 platform or creating an account, you are deemed to have fully accepted these terms and conditions. These terms form a legally binding agreement between you and ox99. Please read every clause carefully before opening an account.

Ox99's terms and conditions are governed by the applicable laws of Bangladesh. Bangladesh law applies to any disputes. ox99 reserves the right to update these terms at any time without prior notice; however, members will be informed via email or a platform notice for significant changes.

By using this platform, you confirm that you are an adult (18+), that you are participating voluntarily, and that online gaming is not legally prohibited in your jurisdiction. ox99 does not support accounts held by minors.

2. Account Registration & Verification

To open an account with ox99, you must provide accurate and complete information. If any details provided at registration are found to be false or incomplete, ox99 reserves the right to close the account at any time.

• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be suspended.
• Your mobile number or email must be verified at registration. To update verified details, please contact the support team.
• You are solely responsible for keeping your account password secure. You are liable for all activity that takes place under your account.
• Identity verification (KYC) may be required before processing a withdrawal. You may need to submit a copy of your National ID or passport.
• Corporate or business accounts are not permitted — only personal accounts are allowed.

3. Deposit & Withdrawal Policy

Deposits on ox99 can be made via bKash, Nagad, and Rocket. Funds are typically credited to your account within 1–3 minutes. The minimum deposit amount is BDT 100; the maximum varies depending on the payment method.

• Minimum Deposit: BDT 100 (bKash/Nagad/Rocket).
• Minimum Withdrawal: BDT 500।
• Withdrawal Processing Time: Usually 15–30 minutes; up to 24 hours if verification is required.
• Withdrawals can only be made to the same payment method used for the deposit.
• If you have an active bonus, withdrawals are not permitted until the wagering requirements have been met.
• There are no additional charges on deposits; payment provider fees may apply to withdrawals.

4. Bonus & Promotion Terms

Ox99's bonuses and promotional offers are subject to specific terms. Each bonus offer carries its own wagering requirements. It is your responsibility to read those terms carefully before claiming any bonus.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. This offer is available once only.
• Wagering Requirements: Bonus amounts are generally eligible for withdrawal after wagering 10–30 times the bonus value.
• Bonuses are typically valid for 7–30 days. Once the expiry date passes, the bonus will be automatically cancelled.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being terminated and all balances forfeited.
• The maximum withdrawal limit from bonus winnings is clearly specified in each individual offer.
• Ox99 reserves the right to cancel or modify any promotion at any time.

5. Gaming Policy & Fairness

All games on ox99 are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Third-party auditors regularly verify that the games are operating correctly.

Live Casino games feature real dealers and are fully live-streamed throughout each session. In the event of a technical fault during a game, ox99 reserves the right to void that round and refund all bets placed.

• Make sure you have a stable internet connection while playing. If your connection drops, the outcome of any incomplete round will be determined according to the rules recorded on the server.
• Ox99 reserves the right to suspend or permanently close any game or market at its sole discretion.
• In Sports Betting, if an event is cancelled or results in a draw, stakes will be refunded unless otherwise specified in the offer terms.

6. Prohibited Activities

The activities listed below are strictly prohibited on the ox99 platform. Any violation will result in immediate account closure and forfeiture of the account balance.

• Operating multiple accounts under the name of the same individual or family member.
• Using multiple accounts strategically to exploit bonus or promotion offers (bonus abuse).
• Manipulating game outcomes or colluding with others to gain an unfair advantage.
• Using automated bots or software to play games.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to bypass the platform's security systems.
• Using the platform to harass or harm other members.

7. Responsible Gaming

Ox99 believes gaming should be a source of entertainment — never a solution to financial problems. The mental and financial well-being of our members is our top priority.

• Age Restriction: No one under the age of 18 is permitted to participate on ox99. Age verification procedures are strictly enforced.
• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Session Timer: Use the session timer to keep track of how long you have been playing.
• Self-Exclusion: You may temporarily or permanently close your account at any time if you feel the need.
• Reality Check: We recommend taking regular breaks and reviewing your own gaming habits.

8. Privacy & Data Protection

Ox99 takes the protection of your personal data seriously. All information collected on the platform is secured with SSL encryption. Our full privacy policy is published separately and can be read at any time.

• Your information is never sold or transferred to third parties.
• Payment information is stored securely on the payment provider's servers.
• If any suspicious login activity is detected on your account, ox99 will automatically send you an alert.
• To learn more about data protection, visit our Privacy Policy View Page.

9. Account Suspension & Closure

Users may close their account at any time by contacting the support team. It is recommended to withdraw any available balance before closing the account.

Ox99 reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Breaching any provision of these terms and conditions.
• Registering with false or incomplete information.
• Engaging in bonus abuse or any fraudulent activity.
• If KYC verification fails or the required documents are not provided.
• If there has been no account activity for an extended period (more than 12 months).

10. Changes to Terms & Contact

Ox99 reserves the right to amend these terms and conditions, in whole or in part, at any time. For significant changes, members will be notified via their registered email or a notice posted on the platform.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend visiting this page regularly.

For any issues or complaints about your gaming experience with ox99, please contact us via live chat or email. We are committed to resolving every matter fairly and transparently.